Member Support

Having problems with your account? Experiencing difficulty using the website? Have a question about your account? Check the FAQs below for a quick and easy answer: 

Can I upgrade to Annual or Quarterly Payments? It's easier for me.

How can I cancel my account?

My payment has failed. What should I do?

Will you transcribe this song for me? I can't hear all of the chords?

Do you offer one-on-one sessions or consultations for members?

Where do I update my payment or card information?

How do I download songs and play them on your site?

If your question isn’t answered above please use the form below to get in touch with me and I will get back to you as soon as I can. I aim to get back to all emails within 24 hours.

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