RETURN POLICY
Last updated October 03, 2023
REFUNDS
All sales are final and no refund will be issued.
First-time members have the right to cancel and obtain a full refund within 21 days from the date of initial subscription. Refund requests should be made in writing to sean@seanspiano.com and a full refund will be provided within 14 working days. There is no obligation on us to refund any amounts paid where cancellation requests are made following the initial 21 day cancellation period.
If you sign up for a $1 trial, you may cancel at any time during the 7 day trial period and incur no additional charge. Monthly subscriptions and any subscription that is billed on a monthly basis may be cancelled at any time but are not eligible for a refund.
If you commit to an Annual or Quarterly option, your cancellation policy will depend on the billing details displayed when you choose such subscription. For all subscriptions longer than one month, you may cancel within 21 days of the renewal date and receive a full refund. If you cancel your subscription but are not eligible for a refund, you will retain access to the https://seanwilsonpiano.com until your subscription expires. Cancellations may be made by email via the contact information below or by logging into your Account page here https://seanwilsonpiano.com/account and and hitting the subscription, then cancel link. Your cancellation must be received by end of business (5:00 p.m. Eastern Time) on the appropriate day as described above. All refunds will be given to the original credit card on which the purchase was made. Please allow a reasonable time for the refund to reach you or be charged back to your account.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
sean@seanspiano.com